Frequently Asked Questions
Find answers to common garage door questions below.
In most cases, we can diagnose and fix slow movement issues the same day you call. Slow movement is typically caused by worn rollers, lack of lubrication, or spring tension issues — all of which our technicians carry parts for. For urgent situations, we offer 24/7 emergency service. Contact us to schedule your repair.
Slow movement can be caused by worn or damaged rollers, springs that have lost tension, lack of proper lubrication, misaligned tracks, or opener motor issues. Our technicians perform a comprehensive inspection to identify the exact cause. Regular preventative maintenance helps prevent these issues. Read our belt replacement guide for more info.
Yes, we offer flexible financing options for new garage door installations, including industrial and commercial doors. We work with several financing partners to provide 0% interest plans for qualified buyers. Contact us for a free quote and we'll discuss all available payment options. See our premium vs. standard comparison to understand your options.
Our comprehensive 3-year warranty covers all parts and labor on installations and repairs. This includes springs, rollers, cables, panels, and opener components. If anything fails due to workmanship or defective parts within 3 years, we'll fix it at no additional cost. Call 1-971-391-7666 for details.
We recommend professional maintenance at least once a year. If you use your garage door frequently (more than 4 times daily), twice-yearly service is ideal. Regular maintenance prevents costly emergency repairs. Read our fall preparation guide for seasonal tips.
Yes, our technicians are trained on all major brands including Clopay, Amarr, Wayne Dalton, CHI, LiftMaster, Chamberlain, Genie, and Craftsman. Whether you need repair or maintenance, we've got you covered across all service areas.
Still Have Questions?
Our team is here to help with any garage door questions.